Branch Support Specialist - Chicopee, MA

Ensure assigned equipment is in proper working order and maintain physical space for a safe, clean environment. Process work order requests, draft preventive maintenance schedules, and manage supply inventory. Act as a liaison for specialized contractor issues while reading technical manuals to diagnose and resolve hardware, software, or peripheral problems. Install cables and operating systems, train users on proper hardware or software use, and perform minor repairs following design specifications. Refer major defects to vendors and prepare evaluations to recommend system upgrades.