Branch Supervisor I
$68,000–$83,300 year
HybridDurango, Basque Country, Spain
Job Summary
Conduct branch operations by supervising Member Advocates, resolving complex member transactions, and processing loans and deposits within established limits. Manage team leadership through hiring, training, and performance appraisals while ensuring compliance with federal regulations and maintaining accurate cash and transaction balances. Replace Branch Manager as needed for operational oversight and security duties, including opening/closing procedures and ATM functionality checks. This role supports Credit Union of Colorado's mission to serve its members through exceptional service and process improvements.
Required Qualifications
- Bachelor's degree or four years related experience and/or training; or equivalent combination of education and experience
- Ability to establish and maintain effective working relationships with other administrative officials and the public
- Ability to apply interpersonal skills that develop member confidence, respect and trust in Credit Union of Colorado and develop cooperative relationships with all levels of people throughout the organization
- Ability to operate related computer applications and business equipment
- Ability to exercise good judgment and discretion in applying and interpreting credit union policies and procedures
- Ability to turn ideas into action and quantifiable results
- Ability to communicate and connect effectively
- Ability to inspire trust and confidence from their teams, peers, and organization
- Must be able to lift/move or transport up to 10 pounds
- Will travel to visit CU location as needed
- Required to comply with NCUA requirements and register as a Mortgage Loan Originator and keep a current registration in compliance with the SAFE Act
- Adhere to all Federal and State laws and regulations applicable to the credit union, including the Bank Secrecy Act and OFAC
- Responsible for compliance with the Fair and Accurate Credit Transaction Act (FACTA), the Bank Secrecy Act (BSA) and the Anti Money Laundering Act, including monitoring for such illegal activity as it applies to this position
- Actively serve as a Notary Public and Medallion/Signature Guarantee for the branch
Desired Qualifications
- Demonstrated effective leadership skills to select, motivate, develop and supervise assigned personnel
- Understanding of all branch operations and functions
- Understanding of credit union services and products
- Understanding of Credit Union philosophy
- Understanding of Credit Union's field of membership
- Knowledge of legal and regulatory requirements
- Knowledge of basic accounting
- Relevant industry experience a plus
- Strong organizational, project management, and analytical skills
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