Branch Specialist
On-siteButler, Pennsylvania, United States
Job Summary
Greet members by phone and in person to determine service needs, either providing requested assistance or directing them appropriately. In locations offering DMV license services, process transactions, resolve routine problems, and maintain current knowledge of state regulations. Prepare TripTiks®, provide travel materials, assist with hotel and car reservations, and promote AAA memberships. Process insurance payments, issue passport photos and IDP's, and handle Travel Money product transactions. Balance and reconcile cash drawers, prepare daily deposits, and perform notary services. Identify cross-sell opportunities based on member product needs. Occasional travel to off-site meetings required.
Required Qualifications
- High School GED
- 1-3 years Branch Specialist 1 and/or 2 or related experience
- Basic computer literacy and data input skills
- Ability to operate basic office equipment and perform basic accounting duties
- Ability to work quickly and handle multiple tasks or assignments on a daily basis
- Prior experience using State DMV licensing system
- Valid notary license
- Notary Public - National Notary Association
Desired Qualifications
- Travel to off-site business meetings or conferences (5% proficiency)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.