Branch Service Representative (Marion)
$45,115–$45,115 year
On-site · Marion, Iowa, United States
Job Summary
Branch Services Representative in Marion, IA responsible for processing member transactions (deposits, withdrawals, transfers, loan payments), opening and closing accounts, educating members on products and services, cross-selling digital services, proactive member outreach, and ensuring compliance with regulations. The role includes handling ITMs, balancing cash drawers, assisting with Visa applications, and supporting branch operations while promoting the credit union’s products and services; expected to contribute to customer relationships and meeting branch goals. Starting pay is $21.69 per hour with incentives and a strong benefits package.
Required Qualifications
- High school diploma or equivalent
- Previous customer services or equivalent experience
- Fluent in English & Spanish (preferred)
- Previous cash handling experience (preferred)
- Excellent interpersonal and communication skills
- Strong problem-solving skills
- Attention to detail
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