Branch Service and Marketing Technology Specialist
$31,200–$31,200 year
On-siteBoone, North Carolina, United States
Job Summary
Process paperwork for agent onboarding, departures, and transfers while managing branch supplies, equipment, and workspaces. Coordinate logistics for building maintenance, oversee office purchasing, and handle shredding services and tech support tickets. Train agents on business generation tools including MoxiWorks, RealScout, and Google Suite, then monitor adoption dashboards and respond to help desk inquiries. Assist with transaction support for earnest money deposits and commission checks, manage lockbox check-ins, and facilitate agent training webinars and one-on-ones. Promote brand marketing campaigns and coordinate property tours and monthly recognitions.
Required Qualifications
- Associate's degree or 3-5 years of branch operations
- Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents, and staff in person and in writing
- Proficiency in Google Business Suite and other office technologies
- Ability to communicate in a clear, concise, and professional manner with all levels of management, agents, and staff, both in person and in writing
- Proficiency in managing social media platforms, including Facebook and Instagram
- High organizational skills in managing multiple projects simultaneously
- Ability to work independently without regular direct supervision
- Ability to adjust direction when the situation warrants
Desired Qualifications
- Associate's degree or 3-5 years of branch operations preferred
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