Branch Sales Manager

Job Summary

Required Qualifications

• •High School Diploma or equivalent
• •Must be 18 (except in AL where the age requirement is 19)
• •Eligible to work in the USA
• •Valid driver's license
• •Access to insured, reliable transportation
• •Ability to travel within division
• •Strong working knowledge of Microsoft Word and Excel
• •Ability to coach and develop others
• •Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products
• •Ability to develop and maintain business relationships at all levels of the organization, both internally and externally
• •Must be able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check
• •Regular and punctual attendance
• •Ability to stand/sit for long periods of time
• •Ability to walk, including extended distances
• •Ability to bend
• •Ability to squat
• •Ability to kneel
• •Ability to push/pull
• •Ability to reach
• •Ability to twist
• •Ability to frequently lift less than 10 lbs
• •Ability to occasionally lift up to 20 lbs
• •Ability to drive
• •Ability to type
• •Ability to travel to be physically present at and to complete the physical requirements
• •Ability to perform housekeeping/cleaning including exposure to cleaning chemicals

Desired Qualifications

• •Bi-Lingual Spanish
• •Some college
• •Two years of prior management experience
• •Working knowledge of P&L
• •Sales knowledge
• •Collections knowledge
• •Cost controlling measures knowledge
• •Equivalent operational and/or leadership experience
• •Management experience with exemplary results solving customer and operational issues
• •Successful P&L management
• •Two years of leadership experience, including sales leadership
• •Ability to build strong relationships with current and prospective customers, in person, in the market and over the phone
• •Ability to monitor and measure customer satisfaction
• •Ability to take the lead on case management for delinquent accounts
• •Ability to collaborate with Division Director to help build a healthy, strong, future-facing branch
• •Ability to teach and validate understanding of Customer Choice - One Company/One Customer and the overall Omni channel experience
• •Ability to instruct the branch on company procedures, policies, practices, and computer systems
• •Ability to assist the DDO with implementation of new or changed procedures, policies, products, or programs
• •Ability to lead by example in a hands-on and approachable manner
• •Ability to recognize and develop skills/abilities of assigned branch in order to meet branch, division, and Company objectives
• •Passion for sales, marketing, and training
• •Ability to increase overall performance, productivity, and profitability of branch
• •Ability to promote employee engagement, teamwork and job satisfaction through continued coaching and development
• •Ability to conduct and train competitive market analysis and develop strategies to increase total market share and active customer accounts
• •Ability to work with DDO, Field Marketing Manager, and Corporate Marketing to maintain on-going marketing campaigns for the branch
• •Ability to recognize, train, and develop skills and abilities of the branch team members in order to achieve objectives and provide effective leadership
• •Ability to recruit, coach, evaluate branch team
• •Ability to communicate the Company's vision and strategies to all team members
• •Ability to establish and communicate division goals and objectives
• •Ability to manage financial goals
• •Ability to use analytics to assess ways to improve financial position
• •Ability to review operational standing of assigned branch to identify areas of opportunity for increased profit margin
• •Ability to provide training and guidance in all aspects of operations and sales leadership
• •Ability to ensure the training of procedures outlining banking, collections, audits, and other company policies and standards are being met
• •Ability to guide assigned branch teams in conjunction with Operational Quality Specialists on identifying and mitigating compliance concerns
• •Ability to delegate tasks and responsibilities to appropriate team members
• •Ability to maintain the Advance America appearance standards and maintenance requirements for the branch
• •Ability to work with DDO to ensure that all federal, state, and local laws are followed including company best practices and policies
• •Ability to collaborate with Operational Quality Specialists to observe and detect potential risks for non-compliance
• •Ability to provide training and guidance in all aspects of operations, marketing and customer experience
• •Ability to recognize and develop skills/abilities of assigned branch in order to meet branch, division, and Company objectives