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Personal Banker1 day ago

Branch Retail Manager

On-site · Batesville, Arkansas, United States

Type
Full Time
Level
Mid Level
Education
Associates Degree
Company size
Unknown

Job Summary

Oversee branch sales, production, and profitability; manage branch operations, customer service, and security in line with bank objectives. Develop new deposit business; drive customer relationships through cross-selling of banking products; lead community engagement and represent the branch in local partnerships. Provide leadership, training, and supervision of branch staff; delegate day-to-day operations; monitor regulatory compliance (Bank Secrecy Act, Regulation CC, Regulation E, Customer Privacy, Information Security). Execute business development activities (phone outreach, community events, meetings with local businesses) to achieve branch goals; ensure high-quality customer service, timely problem resolution, and adherence to internal controls. Maintain knowledge of bank products (internet banking, bill pay, mobile banking, mobile deposits, card valet) and procedures (ATM/ITM settlement, night depository, cash handling).

Required Qualifications

  • Associate’s degree or high school diploma or equivalent with five years’ banking/finance sales and customer service
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Personal Banker

Branch Retail Manager

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