Branch Relationship Manager
On-siteSalem, Ohio, United States
Salem, Ohio, United StatesOn-siteFull TimeBachelors DegreeSmall
Full TimeBachelors DegreeSmall
Job Summary
Lead the Salem branch by driving business development to expand existing customer relationships and generate new deposit and lending opportunities. Oversee daily branch operations to ensure efficiency, accuracy, and an exceptional customer experience while supporting the growth of the consumer loan portfolio. Lead, coach, and develop your team to meet performance and service expectations, ensuring adherence to all policies, procedures, and regulatory requirements including compliance, security, and fraud prevention standards. Manage and develop staff to foster a positive, accountable, and customer-focused environment.
Required Qualifications
- 4-year degree in a business-related field or a combination of education and experience
- Minimum of 5+ years of service industry management experience
- Experience calling on and developing business with current and prospective client base
- Proven ability to manage and develop staff
- Exceptional interpersonal, listening, written, and oral communication skills
- Sound understanding of the laws and regulations related to consumer protection and lending
- Well-developed analytical, mathematical, and creative problem-solving skills
- Demonstrated commitment to excellence through continued involvement in external professional and community organizations
- Ability to effectively prioritize and execute tasks while under pressure
- Exceptional customer service skills with strong customer service orientation
- Skilled in Microsoft Office Suite, banking software, and the use of regular office equipment
Desired Qualifications
- current or prior banking experience
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