Branch Operations Manager - Industrial
$63,100–$100,900 year
On-site · Alsip, Illinois, United States
Job Summary
Hands-on Branch Manager to support Action Automation and the ACE MOV program, providing operational leadership for the location with responsibility for day-to-day branch execution, shipping/receiving coordination, production tracking, inventory support, safety/audit readiness, billing support, and overall branch follow-through. Partner with sales, product, shop, warehouse, and operations teams to improve branch processes, remove roadblocks, and ensure on-time task completion. Key duties include coordinating daily operations, shipping/receiving activity, production/log updates, inventory management (including in-transit and cycle counts), billing/admin follow-up, ISO/safety/audit preparation, and facility needs. The role emphasizes cross-functional collaboration, data-driven problem solving, training and engagement, and maintaining accountability across open orders and customer-impacting issues.
Required Qualifications
- Strong understanding of branch operations, inventory, shipping/receiving, billing support, and customer service processes
- Ability to manage multiple priorities and follow through in a fast-paced environment
- Strong organizational skills and attention to detail
- Comfortable working hands-on and wearing multiple hats as the branch and program grow
- Strong communication skills and ability to work cross-functionally with sales, operations, warehouse, shop, product, and leadership teams
- Proficiency with Microsoft Office, including Outlook, Excel, Word, and related business systems
- Commitment to safety, compliance, accountability, and customer-focused execution
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