Branch Operations Lead- Stony Creek and Whittaker-Ypsilanti, MI
On-site · Ypsilanti, Michigan, United States
Job Summary
Branch Operations Lead at Chase responsible for leading branch operations in collaboration with the Branch Manager, managing cash devices (cash vault, ATM), ensuring policy compliance, maintaining loss control, conducting audits, and delivering a high-quality client experience. The role emphasizes building relationships, educating clients about self-service options, coordinating with the branch team, and guiding operations to exceed control expectations. Requires leadership and operational proficiency, strong communication, detail orientation, and availability to work weekends and evenings. Training and travel are required for the role.
Required Qualifications
- 1+ years of retail banking experience
- You have a high school degree, GED, or foreign equivalent
- ability to work branch hours including weekends and evenings
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