Branch Operations Lead - Springfield Sunshine Branch - Springfield, MO
On-site · Springfield, Missouri, United States
Job Summary
Branch Operations Lead in Springfield, MO overseeing branch operations, cash devices and lobby flow, driving exceptional client experiences, ensuring compliance with policies and procedures, leading the branch team, promoting self-service options, and collaborating with the Branch Manager to maintain loss control, audits, and overall branch performance. Responsibilities include greeting clients, managing transactions, resolving issues, educating staff and clients, and supporting operational excellence through leadership and relationship-building.
Required Qualifications
- 1+ years of retail banking experience
- high school degree, GED, or foreign equivalent
- ability to work branch hours including weekends and evenings
- travel for in-person training as required
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