Branch Operations Lead - South Miami Market - Miami, FL
On-site · Miami, Florida, United States
Job Summary
Branch Operations Lead in a Chase branch (Miami, FL) responsible for leading branch operations, partnering with the Branch Manager to deliver exceptional client experiences, managing lobby flow, cash devices (cash vault and ATM), ensuring adherence to bank policies, procedures, and audits, and promoting self-service options. The role emphasizes building relationships with clients, educating the branch team, maintaining loss control and compliance, and supporting all aspects of branch operations. Requires 1+ years of retail banking experience, a high school degree or GED (or foreign equivalent), and the ability to work weekends and evenings. Training travel is required.
Required Qualifications
- 1+ years of retail banking experience
- high school degree, GED, or foreign equivalent
- ability to work branch hours including weekends and evenings
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