Branch Operations Lead - Middlesex Area, MA
On-site · Acton, Massachusetts, United States
Job Summary
Branch Operations Lead at Chase in Acton, MA responsible for leading branch operations, collaborating with the Branch Manager, guiding lobby flow and client interactions, managing cash devices and ensuring adherence to bank policies and regulatory requirements, driving loss control and audits, educating and aligning branch staff, promoting self-service options, and building lasting client relationships. The role emphasizes leadership, regulatory compliance, client service, operational excellence, and travel for in-person training.
Required Qualifications
- You have 1+ years of retail banking experience.
- You have a high school degree, GED, or foreign equivalent.
- You have the ability to work branch hours including weekends and evenings.
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