Branch Operations Lead - Louisville, KY - Louisville Market
On-site · Louisville, Kentucky, United States
Louisville, Kentucky, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentInvestment BankingEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Industry
Investment Banking
Job Summary
Lead Branch Operations at Chase in Louisville, overseeing lobby flow, cash devices, compliance, and client experience; partner with Branch Manager to drive policy adherence, loss control, and audits; train and educate branch team; promote self-service options; manage customer interactions, scheduling, and relationship building; ensure transaction accuracy and adherence to policies and regulatory requirements; travel for in-person training and meetings as needed.
Required Qualifications
- 1+ years of retail banking experience
- High school degree, GED, or foreign equivalent
- Ability to work branch hours including weekends and evenings
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