Branch Operations Lead- Harbor Springs - Harbor Springs,MI
On-site · Harbor Springs, Michigan, United States
Job Summary
Branch Operations Lead at Chase in Harbor Springs, MI, responsible for leading branch operations, collaborating with the Branch Manager, managing cash devices (cash vault and ATM), greeting and assisting clients with transactions, promoting self-service options, ensuring adherence to policies and procedures, and maintaining loss control, compliance, and audits. Responsibilities include safeguarding transaction accuracy, educating and guiding the branch team, building client relationships, and delivering exceptional service while supporting branch-wide operational excellence. Requires 1+ years of retail banking experience, high school degree or equivalent, and ability to work weekends and evenings. Training program completion and in-person travel for training may be required.
Required Qualifications
- 1+ years of retail banking experience
- You have a high school degree, GED, or foreign equivalent
- You have the ability to work branch hours including weekends and evenings
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