Branch Operations Coordinator - Franklin, TN
On-site · Franklin, Tennessee, United States
Job Summary
Branch Operations Coordinator role within Wells Fargo's National Branch Network. Responsibilities include accurate processing and approval of teller transactions, utilizing digital solutions, supporting branch operations and scheduling, resolving daily operational issues, providing excellent customer service, and guiding customers toward appropriate banking solutions. The position emphasizes risk-aware operational execution, policy adherence, cash handling, fraud/risk awareness, and team motivation to achieve business objectives. The candidate should possess strong customer service, organizational, and compliance-oriented skills, with ability to work a schedule that includes Saturdays and to interact professionally with customers and colleagues.
Required Qualifications
- 1+ years of customer service and issue resolution support experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
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