Branch Office Manager

Motivate the travel consultant team to meet performance standards while handling recruitment, selection, retention, and staff training. Communicate with consultants to provide encouragement and advice, manage budgets and financial records, and oversee the office's smooth, efficient operation. Monitor phone systems, prioritize calls based on volume, and sell travel services and products. Liaise with travel partners including airlines, hotels, and car rental companies, and deal with customer inquiries and complaints to meet expectations. Address disciplinary matters as needed. Maintain strong leadership and team-building skills while utilizing GDS systems such as Sabre or Apollo. Located at Camp Pendleton North, California, this role requires a minimum of five years of travel agency experience.