Branch/Office Administrator
$31,200–$45,760 year
On-siteSykesville, Maryland, United States
Job Summary
Make phone calls to customers to confirm appointments, arrange payments for delinquent accounts, and collect fees on expired warranties. Answer inbound calls from customers and corporate personnel regarding various issues. Handle office duties including typing, filing, and administrative tasks as assigned. Make changes to service schedules to reflect canceled, moved, or new appointments. This full-time role requires prior office or customer service experience, a high school degree, and the ability to work off hours including Saturdays on a rotating basis. Paramount, a family-owned pest management firm founded in 1939, offers competitive hourly pay and comprehensive benefits including medical, dental, vision, and retirement plans.
Required Qualifications
- Prior office and/or customer service experience
- High School Degree or equivalent
- Ability to work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis
- Outstanding people skills
- Comfortable making outbound and taking inbound phone calls
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