Branch MSR I - Orange Park
On-siteJacksonville, Florida, United States
Job Summary
Open new products and services while verifying personal identification, process consumer and business loan applications, and perform teller transactions. Conduct thorough interviews with members and potential members to identify appropriate offerings, present products professionally, and make outbound calls for onboarding and relationship development. Maintain accounts by updating personal information, managing joint members, and assisting with check ordering and Internet Banking enrollment. Consistently meet sales and quality goals while complying with applicable laws and regulations. Work indoors in a climate-controlled environment, operating routine office equipment for 6–8 hours daily with occasional lifting up to 10 lbs.
Required Qualifications
- A minimum of one to three years of similar or related experience, including preparatory experience
- A high school degree or equivalent
- A significant level of trust, credibility, and diplomacy
- Must be capable of climbing/descending stairs in emergency situation
- Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator
- Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary
- Must be capable of regular, reliable and timely attendance
- Must be able to perform job functions independently and with limited supervision
- Must be able to read and carry out various written instructions and follow oral instructions
- Must be able to speak clearly and deliver information in a logical and understandable sequence
- Must be able to perform basic financial calculations with accuracy
- Must be able to deal calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization
- Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace
- Must be capable of exercising highest level of discretion on confidential matters
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