Branch Manager
On-siteWest Plains, Missouri, United States
Job Summary
Provide on-site day-to-day management and supervision of branch employees, training new hires on company policies, procedures, and consumer finance laws. Maintain consistent growth in accounts and receivables by obtaining new borrowers and retaining existing ones while handling serious customer issues requiring management assistance. Prepare required reports, ensure internal audits meet satisfactory standards, and complete all delinquent work daily. Keep the District Manager updated on overall branch performance to motivate staff and achieve company production standards. Occasional travel is required. Wallace Management Company manages over 125 branches across 7 states in the small consumer loan business since 1980.
Required Qualifications
- friendly and outgoing
- Provide on-site day-to-day management and supervision of branch employees
- Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business
- Keep the District Manager up to date on the overall performance of the branch
- Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards
- Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers
- Prepare reports as required by management
- Maintain good customer relations
- Maintain internal audits to satisfactory or better
- See that all delinquent work is completed each day
- Handle all serious customer issues that require management assistance
- occasional travel
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