Branch Manager
$85,000–$100,000 year
On-siteColumbus, Ohio, United States
Job Summary
Lead all aspects of branch operations, ensuring safe, efficient, and profitable service delivery by managing budgets, controlling expenses, and achieving revenue and profitability goals. Provide leadership, coaching, and development for branch employees while overseeing workforce planning, recruiting, hiring, onboarding, training, and performance management. Partner with Account Managers and Production Managers to ensure exceptional customer service, contract execution, and long-term client retention. Conduct regular field visits to evaluate quality, safety, productivity, and customer satisfaction, ensuring projects are completed safely, on schedule, and within budget. Prepare and present operational and financial reports while utilizing performance metrics to improve branch performance. Oversee branch assets, equipment, inventory, subcontractors, and operational resources in compliance with company policies, OSHA regulations, and environmental standards.
Required Qualifications
- Bachelor's degree in Business Administration, Landscape Management, Horticulture, Construction Management, or a related field preferred
- Five (5) or more years of progressive leadership experience in commercial landscaping, construction, facilities management, or a related service industry
- Demonstrated experience managing branch operations, financial performance, and operational budgets
- Strong leadership, coaching, employee development, and team-building skills
- Experience managing multiple operational teams in a fast-paced environment
- Strong understanding of budgeting, job costing, scheduling, labor management, and operational planning
- Excellent customer relationship management, communication, and interpersonal skills
- Proven ability to analyze business performance metrics and implement operational improvements
Desired Qualifications
- Working knowledge of commercial landscape maintenance, enhancements, irrigation, construction, or related services preferred
- Experience utilizing business management software such as Aspire or similar ERP systems preferred
- Bilingual (English/Spanish) preferred
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