Branch Manager Trainee - Sherbrooke, Estrie
$77,500–$109,400 year
On-siteSherbrooke, Quebec, Canada
Job Summary
Mentor the team on advice-giving strategies and One TD solutions to improve customer experience and financial confidence. Promote TD's image within the community by participating in local events and act as the highest point of escalation for branch customer issues. Oversee complex branch administrative duties for mutual funds, real estate secured credit, and compliance-related issues while ensuring optimal employee scheduling. Develop and implement business development strategies within budget to meet objectives and ensure accuracy of all customer transactions. Liaise with Wealth and Business Banking to stay updated on processes, emerging issues, and industry regulations. This role requires a strategic thinker with extensive knowledge of advanced investing and credit processes.
Required Qualifications
- Undergraduate degree
- Over 5 years of relevant experience
- Completion of Branch Compliance Officer (BCO) course
- Completion of IFIC or CSC Course
- Strategic thinking ability
- Extensive knowledge of advanced investing
- Extensive knowledge of credit processes
- Extensive knowledge of credit policies
- Extensive knowledge of credit programs
- Extensive knowledge of credit systems
- Proficiency in MS Office
- Proficiency in internet applications
- Strong communication skills
- Ability to liaise with customers
- Ability to liaise with employees
- Ability to liaise with cross functional teams
- Thorough and accurate decision making
- Discretion and judgement skills when working with confidential information
- Effective negotiation skills
- Problem-solving skills
- Mobility within the Assigned District
- Geographic relocation to another TD location within the assigned region
- Maîtrise d'une langue autre que le français
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