Branch Manager Trainee
$47,008–$47,008 year
On-siteWilmington, North Carolina, United States
Job Summary
Provide quality service to existing and prospective customers seeking loans while achieving consistent results against individual and branch goals. Exercise lending authority to review applications, approve exceptions, and offer loan solutions that meet customer needs. Take initiative in learning branch personnel functions, assist management with daily task assignments, and manage product and policy-related obstacles. Act proactively in account retention through inside sales calls and assist the Branch Manager with multiple priorities, including initiating contact to acquire financial information and resolving problem situations. In the manager's absence, provide leadership to the branch team and coordinate daily operational issues. Perform relief assignments in other markets and may handle additional functions such as collecting payments, processing applications, cashiering, and answering phones.
Required Qualifications
- Bachelor's degree or four (4) years of related experience in Consumer Lending and/or Financial Services industry can be substituted for college degree
- Military rank may also be substituted for a Bachelor's degree (e.g. E-4, W1, or O3 and above)
- Applicants MUST be willing to relocate
- have the availability to travel to surrounding branches when needed
- Reliable transportation
- Effective communication (written & oral)
- personal computer skills
- Ability to complete essential duties/functions in a timely, accurate manner
- Demonstrated problem-solving skills
- interpersonal skills in demanding situations
- Must obtain applicable, required licenses to sell insurance products offered to customers by the branch
- Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies
- Must occasionally lift and/or move up to twenty (20) pounds
- close vision
- the ability to adjust focus
Desired Qualifications
- Customer service experience
- Internship or work experience in the Consumer Lending or Financial Services industry
- Bilingual fluency in Spanish/English
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