Branch Manager
$70,000–$87,000 year
On-siteSeattle, Washington, United States
Job Summary
Oversee branch operations, staff, and daily duties including staffing, approving hours, and conducting periodic audits for compliance. Manage sales by reviewing edits, credits, and inventory, reconciling cash, and entering sales calls into the CRM. Build team morale through leadership, coaching, and performance appraisals while ensuring all employees complete required training. Process purchase orders, audit cash drawers, and maintain inventory levels to meet delivery expectations. Review P&L, conduct safety meetings, and ensure facility maintenance and security compliance. Maintain a 93% or higher audit score and provide the Regional Operations Manager with timely branch reports. May work outside regular hours during emergencies.
Required Qualifications
- 1 year in a leadership/supervisory role
- High School diploma or GED equivalent
- Knowledge of warehouse/inventory management and material handling equipment such as forklifts
- P&L understanding
- Proven customer service experience with high level of customer satisfaction
- Proven leadership, coaching / mentoring and team-oriented mindset along with effective delegation of duties
- Effective verbal and written communication skills and interpersonal skills
- Strong organizational and time management skills
- High level of attention to detail and compliance and results driven
- Excellent problem-solving skills, with ability to apply sound judgment
- Ability to build and maintain positive relationships with customers, vendors, and employees
- Experience leading a team of employees towards a common goal
- Ability to apply good judgement and decision making skills including strong work ethics and integrity
- Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)
- Must be able to perform essential responsibilities with or without reasonable accommodations
- Qualified applicants must be legally authorized for employment in the United States
- Must be able to lift 50 lbs
Desired Qualifications
- HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts
- Experience in HVAC wholesale industry strongly preferred
- College degree strongly preferred
- Working knowledge of CRM & Mincron or similar applications is preferred
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