Branch Manager, Progress Avenue
On-siteHarrisburg, Pennsylvania, United States
Job Summary
Lead, coach, and motivate team members while modeling AAA Central Penn's Core Values. Set expectations, communicate effectively, and hold employees accountable to goals. Foster engagement through recognition, support, and mentorship. Ensure outstanding customer service and remove barriers to a positive experience. Drive branch profitability through innovative sales strategies and consistent goal tracking. Manage staffing, inventory, cash balancing, reporting, and facility maintenance. Maintain required clearance for title/PennDOT work as well as Federal and State fingerprinting. Associate degree or 7–10 years of related experience required. Join a team dedicated to service, trust, and community impact for thousands of members.
Required Qualifications
- Associate degree or 7–10 years of related experience
- Leadership skills with the ability to guide teams and manage branch operations
- Strong customer service, communication, and decision‐making abilities
- Organized, adaptable, detail‐oriented, and supportive of company initiatives
- Proficiency in Word, Excel, Outlook, Internet applications, and Campana
- Ability to interpret business information and apply basic math concepts
- Maintain required clearance for title/PennDOT work as well as Federal and State fingerprinting
Desired Qualifications
- Travel, Notary, PennDOT, or Messwin experience
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