Branch Manager
$47,500–$109,500 year
On-site · Willoughby, Ohio, United States
Job Summary
Branch Manager at PNC in Willoughby, OH, responsible for leading branch performance, driving revenue and customer loyalty through consultative client interactions, and delivering a differentiated client experience across omni-channel banking. Leads a team through onboarding, coaching and development, executes a branded sales process to meet sales targets, grows branch revenue via consumer and business banking activities, and manages risk/compliance while partnering with ecosystem stakeholders. The role emphasizes leadership, talent development, performance management, and ensuring an inclusive workplace, with a focus on technology-enabled client solutions and proactive problem resolution to simplify banking for customers.
Required Qualifications
- 5+ years related experience
- 2 years supervisory experience
- Education: No Degree
- Experience with risk management and compliance in a banking environment
- Ability to lead and develop a high-performing branch team
- Experience driving sales targets and revenue growth
- Strong customer-focused advisory skills
- Excellent interpersonal and communication skills
- Knowledge of omni-channel banking environment
- Ability to work in-office setting in Willoughby, OH
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