Branch Manager
On-siteMedia, Pennsylvania, United States
Job Summary
Manage branch performance by driving revenue through consultative client interactions, business development, and community involvement. Lead a high-performing team by recruiting, onboarding, coaching, and developing branch members while ensuring adherence to risk management, compliance, and regulatory guidelines. Execute branded sales processes to achieve targets and foster customer loyalty across omni-channel environments. This role requires 5+ years of related experience, 2+ years of supervisory experience, and the ability to serve as a Notary Public. Based in the Delaware County Region, you will model PNC values to cultivate an inclusive workplace and drive employee experience.
Required Qualifications
- 5+ years of related experience
- at least 2 years of previous supervisory experience
- ability to serve as a Notary Public in the applicable state
- appropriate knowledge, skills, and abilities for a role
- foundational understanding of balance sheet and income statement
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking
- Live the Values - Role models our values with transparency and courage
- Enable Change - Takes action to drive change and innovation that will transform our business
- Achieve Results - Takes personal ownership to deliver results
- Empowers and trusts others in decision making
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers
Desired Qualifications
- Accountability
- Banking
- Client Counseling
- Customer Experience (CX)
- Customer Loyalty
- Decision Making
- People Management
- Proactive Behavior
- Results-Oriented
- Branch Banking Services
- Delegation
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Sales Management
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