Branch Manager
On-siteSacramento, California, United States
Job Summary
Oversee daily security operations at designated posts, conduct site visits to verify post orders and evaluate guard performance, and analyze threats impacting clients. Manage department performance through cost controls, training, and retention strategies while strengthening relationships with local law enforcement. Develop and rehearse emergency response plans, implement preventative safety programs, and support post commanders in maintaining operational standards. Ensure compliance with client policies and enforce grooming standards across all accounts. Work independently in a fast-paced environment requiring flexible scheduling including nights, weekends, and holidays.
Required Qualifications
- Minimum three years of experience in security
- Minimum two years of experience in managerial roles and developing and implementing departmental strategy, visions, and directives
- Direct experience in a law enforcement agency followed by private sector experience
- Experience with supporting Human Resources, including on-boarding / off-boarding processes, background screening, etc.
- Bachelor's degree or equivalent work experience
- Valid Driver's License with clean driving records
- Valid Guard Card
- CPR Certificate
- Strong knowledge of security operations and building operations with excellent communication skills
- Highly proficient in Microsoft Excel, Word, PowerPoint, and Outlook
- Excellent customer service skills and the ability to develop long-term relationships with clients and employees
- Must demonstrate time management and organizational skills
- Must be self-motivated, detail-oriented, and have a passion for teaching others
- Must be able to work a flexible schedule, including days, nights, weekends, and holidays
- Must have excellent customer relationship management skills
- Must be able to read and comprehend written materials, write in grammatically correct sentences, and perform basic to intermediate mathematical computation
- Computer/technological literacy
- Ability to work with minimal supervision
Desired Qualifications
- Military background is a plus
- Security: 3 years (Preferred)
- Management: 2 years (Preferred)
- Bachelor's (Preferred)
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