Branch Manager - Palo Alto Market - San Carlos, CA

Branch Manager at Chase in San Carlos leads the branch by delivering exceptional client experiences, growing deposits and investments, overseeing operations, and coaching a high-performing team. Responsibilities include setting a vision aligned with Service, Heart, Curiosity, Courage, and Excellence; using the Branch Scorecard to drive growth; building lasting client relationships; fostering ongoing learning; strengthening local business ties and community presence; and maintaining a strong risk and control environment by acting with integrity and enforcing policies. The role requires strong leadership, multitasking, adaptability to a fast-paced environment, and the ability to guide technology adoption with clients and partners. Training and regulatory requirements include completing the Branch Manager Training Program and potential travel for in-person training and meetings; compliance with SAFE Act/NMLS requirements is noted for Loan Originator qualifications, with related background checks. The position also requires the ability to work non-traditional hours and a willingness to align with branch hours including weekends and evenings.