Branch Manager Northwest Washington District
$72,010–$140,005 year
On-siteBellingham, Washington, United States or Anacortes, Washington, United States
Job Summary
Provide strong, inclusive leadership to build and retain a high-performing team, establishing clear expectations and managing performance through targeted coaching to deliver sales, service, and operational excellence. Lead a branch team to proactively identify customer financial needs and deliver tailored consumer and business solutions that drive both customer value and business outcomes. Use branch manager routines to build individual capability and confidence, delivering consistent, high-impact coaching through observation, feedback, and follow-up while holding the team accountable to behaviors and outcomes aligned to Wells Fargo priorities. Partner closely with internal sales partners to provide customers a comprehensive, coordinated Wells Fargo experience across Wealth & Investment Management, Business Banking, and Home Lending. Identify opportunities for making banking easier through education and demonstration of available digital options. Demonstrate ownership by balancing growth, operational soundness, and talent decisions while proactively managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.
Required Qualifications
- 5+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months
- SAFE registration
- Loan Originators must meet LO/CFPB requirements
- Compliance with Wells Fargo policies including standards related to financial responsibility, character, fitness, and criminal background
- Credit report review eligibility
- Ongoing screening eligibility
- Visa sponsorship not eligible
- Effective following and adhering to applicable Wells Fargo policies and procedures
- Fulfilling risk and compliance obligations
- Timely and effective escalation and remediation of issues
- Making sound risk decisions
- Proactive monitoring
- Governance
- Risk identification
- Escalation
- Adhering to all risk and compliance program requirements
Desired Qualifications
- Proven ability to hire, coach, and develop sales professionals and direct reports
- Fostering a culture of accountability, collaboration, adaptability, and high performance
- Demonstrated ability to lead a customer-focused sales culture
- Driving measurable growth through coaching, accountability, disciplined execution, and taking ownership of performance outcomes, talent decisions, and risk management
- Ability to analyze performance, identify strengths and opportunities, and execute action plans that enable the team to achieve business objectives
- Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
- Demonstrated success managing and coaching across affluent, high net worth, and business customer segments
- Identifying complex financial needs and building strong relationships with customers, internal partners, and community stakeholders
- Ability to lead teams in influencing, educating, and connecting customers to technology
- Articulating the value of digital banking solutions to enhance customer experience
- Knowledge of banking laws and regulations
- Including compliance controls, operational risk management, and loss prevention
- Ability to model and reinforce behaviors that protect customers, employees, and the company
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