Branch Manager - Marmaduke
On-siteMarmaduke, Arkansas, United States
Job Summary
Manage the branch portfolio of high-value consumer and business customers by referring them to other bank areas, deepening relationships, and building strong internal partnerships. Lead the team in sales, service, and operations to achieve budgeted production goals while coaching on existing processes and resolving customer issues effectively. Oversee recruitment and hiring to ensure the market is staffed with colleagues suitable for the culture, and actively develop key business and community relationships to drive growth. Maintain knowledge of all products, services, and policies to present sales opportunities, while adhering to operational, security, and regulatory policies. Understand branch financial performance and demonstrate acumen in banking, investments, lending, and sales leadership.
Required Qualifications
- High School Diploma or GED
- minimum of 1 year or more in a goal driven retail sales leadership role
- Bachelor's Degree
- currently authorized to work in the United States on a full-time basis
Desired Qualifications
- previous management experience
- Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels
- Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills
- Excellent verbal and written communication skills
- Comfort with technology such as mobile services and online banking services
- Knowledge of consumer and business deposit products
- Ability to develop, influence, inspire and motivate colleagues to increase retention
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