Branch Manager
$60,362–$60,362 year
On-siteStockton, California, United States
Job Summary
Exercise lending authority by reviewing and approving loan applications while offering tailored solutions to meet customer needs. Manage existing accounts to achieve sales and delinquency targets, and consistently coach branch staff to minimize turnover and foster a positive environment. Prepare activity reports, network with local businesses to develop additional business, and implement internal auditing procedures to control records. Resolve customer and employee inquiries promptly, manage policy exceptions, and monitor monthly expenses against the annual business plan. Attract diverse talent by coordinating interviews for vacancies and perform additional functions such as collecting payments, processing applications, and cashiering as needed. Monday through Friday with seasonal Saturday requirements; base salary plus incentive. Located in Baltimore, MD.
Required Qualifications
- Minimum of three (3) years of related experience in the Consumer Lending and/or Financial Services industry
- Two (2) years of successful supervisory experience, or recent successful (within past three (3) years) completion of a lending training program (e.g., Mariner's BMT program) or other closely aligned course of study
- Bachelor's degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above)
- Reliable transportation
- Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel
- Highly proficient in Microsoft Office or similar programs with knowledge of and the ability to learn financial services programs
- Ability to complete essential duties/functions in a timely, accurate manner
- Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations
- Must obtain applicable, required licenses to sell insurance products that are offered to customers by the branch
- Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies
Desired Qualifications
- Bilingual fluency in Spanish/English
- Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch
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