Branch Manager
$68,400–$114,000 year
On-siteColumbia, Maryland, United States
Job Summary
Direct sales and business development to meet operational objectives and achieve annual profitability goals. Proactively prospect for Business Banking relationships, independently process loan requests up to $250,000, and bundle products as appropriate. Lead the branch team through coaching, performance management, and staffing decisions while resolving complex account servicing and error resolution issues. Ensure compliance with operational, security, and control policies to prevent fraud and protect customer assets. Maintain internal control standards and implement audit points with external regulators. Reports to a Retail Regional Manager to establish federal registration requirements and stay current on product and system changes. Builds productive partnerships with bank areas to resolve customer and employee issues timely. This role requires a Bachelor's degree or four years of relevant experience, with a minimum of three years in sales and two in management. Location is Columbia, Maryland, with a salary range of $68,400 to $114,000.
Required Qualifications
- Bachelor's degree
- Four (4) years' relevant experience
- Minimum three years sales experience
- Minimum two years' managerial experience
- proven leadership abilities
- Life/Accident and Health Insurance licensing
- Demonstrated strong knowledge of Business Banking products, services and client relationship management
- M&T Business Banking Specialist certification
- Bi-lingual/Spanish
- knowledge of Microsoft Office software for word processing and spreadsheets
- Experience with Internet and email
- Sound working knowledge of the overall operations of the branch
- Establish and maintain federal registration requirements outlined in the SAFE Act
- Stay current on operational, product, and system changes/enhancements
- demonstrate good risk management decisions
- Insurance licensing minimum expectations
- Business Banking Specialist minimum expectations
Desired Qualifications
- Demonstrated sales/business development experience and success
- Has fundamental understanding of profitability
- Excellent communication and interpersonal skills
- Proven ability to demonstrate and coach exceptional customer service
- Ability to communicate and function professionally with all levels of personnel and business partners across the organization
- Strong financial services product knowledge
- Strong organization, time management, and prioritization skills
- M&T Way Certified
- Precision Leadership Certified
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