Branch Manager II
$64,771–$100,381 year
On-siteGreat Falls, Montana, United States
Job Summary
Lead multiple branches or a branch of considerable assets by overseeing sales, operations, and member experience while coaching staff to achieve Credit Union goals. Manage employees through daily huddles, appraisals, and cross-training to ensure operational effectiveness and succession planning. Drive growth by analyzing performance trends, implementing sales strategies, and fostering a high-performance culture aligned with CORE Values. Ensure strict adherence to regulatory requirements, security protocols, and financial regulations across all assigned locations. Maintain a professional branch environment and represent the organization in community outreach and digital platforms.
Required Qualifications
- Minimum of five years of progressively responsible financial services experience, including lending, sales management, business development, and operational oversight
- Three years of branch management or comparable leadership experience
- An equivalent combination of education and experience
- Advanced proficiency in core banking, lending, digital banking, reporting platforms and systems, with the ability to leverage data and technology to drive branch growth, operational efficiency, and team performance
- Proficient using Microsoft Office applications
- Demonstrated track record in meeting sales goals, motivating employees and the ability to meet deadlines
- Thorough knowledge of risk management
- Thorough understanding of all products and services offered
- Knowledge of the collection process and proper detection of fraudulent lending applications and practices
- General knowledge of mortgage products and provide basic mortgage consultation
- Demonstrated ability to lead, coach, motivate and develop leaders and team members to achieve organizational goals
- Ability to manage priorities and workflow
- Commitment to high standards and quality of work produced individually and from team members
- Strong team player and flexible in managing shifting priorities
- Ability to communicate professionally and effectively through interpersonal skills regardless of the channel
- Ability to calculate figures and amounts such as discounts, interest, commissions, debt to income and other financial calculations
- Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
- Willingness to seek out or join in self-development opportunities as desired to achieve personal growth
- Embrace the credit union movement and support the not-for-profit model in all decisions, protecting the credit union's tax-exempt status, and the branch's contribution toward net income
- Ability to converse with others
- Detect sound
- Identify and detect objects
- Count
- Read
- Write
- Operate a computer
- Handle and feel objects
- Reach with hands/arms and be stationary and/or stand and/or move for long periods of time
- Occasionally lift/pull/push and carry up to 25 to 50 pounds
- Stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities
- Sound reasoning
- Good judgement
- Ability to apply knowledge toward work activities
Desired Qualifications
- Bachelor's degree in Business, Finance, or a related field preferred
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