Branch Manager I
$67,869–$99,836 year
On-siteMinnetonka, Minnesota, United States
Job Summary
Coach associates on performance, including proactive sales conversations, operational items, and customer interactions. Assist with complex account maintenance and resolve customer escalations. Collaborate with internal partners such as small business officers, mortgage officers, and private wealth managers. Receive continued education and training to meet individual sales performance and operational goals. This role serves as the frontline leader for the branch team, ensuring associates deliver unparalleled customer service while developing talent and executing UMB's retail strategy. The position supports the "Inspire Action" initiative, empowering associates to act as partners to customers and colleagues.
Required Qualifications
- Bachelor's degree in Business Administration or comparable college and/or business experience
- 2 years leadership, associate development or management experience
- 2 years of banking/financial services experience OR combination of education and experience that would provide an equivalent background
- NMLS registration or will obtain within 90 days
- reliable transportation
- ability to work branch hours, including weekends and some evenings
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