Branch Manager Hudson River Valley District
$78,000–$140,005 year
On-siteTarrytown, New York, United States or Newburgh, New York, United States
Job Summary
Lead a branch team to acquire, deepen, and retain customer relationships while driving consistent growth in primary checking, deposits, lending, credit cards, and investments. Coach and develop staff to execute sales behaviors, uncover financial needs, and recommend tailored solutions across consumer, business, and affluent segments. Balance growth objectives with operational risk management, compliance controls, and loss prevention to protect customers and the company. Partner with internal sales partners to coordinate comprehensive banking experiences and leverage digital options to enhance customer value. Manage performance through targeted coaching, observation, and feedback while taking ownership of talent decisions and risk mitigation. Requires Saturday work, up to 50% travel during the first six months, and completion of the Branch Manager Readiness Program.
Required Qualifications
- 5+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months
- SAFE registration
- Loan Originators must meet LO/CFPB requirements
- Compliance with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background
- Credit report review eligibility
- Ongoing screening eligibility
- Visa sponsorship not eligible
- Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention
- Ability to model and reinforce behaviors that protect customers, employees, and the company
Desired Qualifications
- Proven ability to hire, coach, and develop sales professionals and direct reports
- Fostering a culture of accountability, collaboration, adaptability, and high performance
- Demonstrated ability to lead a customer-focused sales culture
- Driving measurable growth through coaching, accountability, disciplined execution, and taking ownership of performance outcomes, talent decisions, and risk management
- Ability to analyze performance, identify strengths and opportunities, and execute action plans that enable the team to achieve business objectives
- Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
- Demonstrated success managing and coaching across affluent, high net worth, and business customer segments
- Identifying complex financial needs and building strong relationships with customers, internal partners, and community stakeholders
- Ability to lead teams in influencing, educating, and connecting customers to technology
- Articulating the value of digital banking solutions to enhance customer experience
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