Branch Manager Des Moines Central District
On-siteClive, Iowa, United States or Des Moines, Iowa, United States
Job Summary
Lead a branch team to acquire, deepen, and retain customer relationships while driving growth in primary checking, deposits, lending, credit cards, and investments. Balance growth objectives with operational risk management to protect customers, employees, and the company through disciplined execution and strong coaching. Proactively identify customer financial needs, deliver tailored solutions, and partner with internal sales partners to maximize relationship depth and wallet share. Build individual capability through observation, feedback, and follow-up while holding the team accountable to behaviors aligned with business priorities. Manage performance, resolve issues, and model behaviors that enhance customer experience and expand primary bank relationships. Schedule includes Saturdays; travel up to 50% of the time during the first six months.
Required Qualifications
- 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months (and prior to or up until placement in a specific branch), depending on location
- SAFE registration is required at the time of employment
- Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background
- A credit report may be reviewed (credit score not included) and additional ongoing screening may apply
Desired Qualifications
- Proven ability to hire, coach, and develop sales professionals and direct reports, fostering a culture of accountability, collaboration, adaptability, and high performance
- Demonstrated ability to lead a customer-focused sales culture, driving measurable growth through coaching, accountability, disciplined execution, and taking ownership of performance outcomes, talent decisions, and risk management
- Ability to analyze performance, identify strengths and opportunities, and execute action plans that enable the team to achieve business objectives
- Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
- Demonstrated success managing and coaching across affluent, high net worth, and business customer segments by identifying complex financial needs and building strong relationships with customers, internal partners, and community stakeholders
- Ability to lead teams in influencing, educating, and connecting customers to technology, articulating the value of digital banking solutions to enhance customer experience
- Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce behaviors that protect customers, employees, and the company
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