Branch Manager
$52,000–$79,000 year
On-siteKnoxville, Tennessee, United States
Job Summary
Drive branch growth by implementing marketing plans, building business relationships, and managing daily operations to meet goals. Oversee new and refinanced loans, ensuring compliance while delivering outstanding customer service, and proactively manage delinquent accounts with urgency. Set the standard for customer service and sales, addressing concerns professionally, while coaching and mentoring team members to foster a culture of excellence. Conduct performance evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts. Handle scheduling, payroll, and expenses to ensure smooth branch operations. This full-time role at Heights Finance in Knoxville, TN, includes evenings and weekends during peak seasons and offers a base salary of $52,000 to $79,000.
Required Qualifications
- 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others
- High School diploma or equivalent
- Associate or bachelor's degree
- 1-2 year(s) in the consumer finance, lending, or banking industries
Desired Qualifications
- Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support
- Commitment to career advancement, with a history of taking on new challenges and continuous learning
- Experience in guiding clients or stakeholders through various processes, providing support and advice
- Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment
- Associate or bachelor's degree is a plus
- 1-2 year(s) in the consumer finance, lending, or banking industries preferred
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