Branch Manager - Construction Equipment Dealership
On-sitePhoenix, Arizona, United States
Job Summary
Lead all branch operations, including safety, customer satisfaction, and profitability, by directing Parts and Service teams to maximize equipment uptime. Recruit, coach, and retain employees while overseeing shop and field service to ensure timely, high-quality repairs. Manage service scheduling, technician workload, and parts inventory, serving as the primary escalation point for customer concerns. Partner with Sales and Rental teams to drive operational improvements and support overall business growth. Ensure the facility maintains high standards for safety, organization, and operational excellence.
Required Qualifications
- 7+ years of direct managerial and team building skills experience
- Ability to recruit, train, manage, and mentor a high-functioning and effective team
- Demonstrated ability as a self-starter, motivated, and results driven to act independently and with minimal direction
- Ability to think critically to solve problems in a complex work environment with urgency and agility
- Strong interpersonal communication, organizational, and time management skills
- Financial literacy and business acumen
- Proficient in Windows, Microsoft applications, and related business systems
Desired Qualifications
- 4-year college degree
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