Branch Manager
$100,000–$105,000 year
On-siteChandler, Arizona, United States
Job Summary
Lead and develop branch teams to achieve sales, service, and customer retention objectives while driving branch sales performance through strategic planning and coaching. Oversee recruiting, hiring, onboarding, and ongoing training for all employees, and manage financial performance including P&L, production targets, and inventory control. Provide field leadership to ensure service quality, safety, and regulatory compliance, resolving escalated customer issues within 48 hours. Partner with HR on employee relations and ensure full compliance with state, federal, and company policies. Maintain fleet, equipment, and tools safety, oversee payroll accuracy, and coach direct reports to build a strong succession pipeline. Consistently meet weekly and monthly sales and route completion targets while maintaining 98% workflow accuracy and 96% safety ratings.
Required Qualifications
- High School diploma or equivalent with 5 years of proven driving experience
- Minimum of 5 years' experience in service industry and/or sales management, P&L Management
- Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report
Desired Qualifications
- General Household Pest and Rodent Control License or Pest Control Operator Certification
- Experience in multi-state, high-growth, or field-based environments
- Advanced knowledge of pest control industry practices, safety, and compliance
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