Branch Manager - Castletown
On-siteCastletown, Western Australia, Australia
Job Summary
Conduct a vibrant mix of coaching, mentoring, and overseeing lending activities while ensuring operational excellence across the branch. Serve as the primary leader for customer service standards, compliance, and community engagement, championing the adoption of digital banking platforms and innovative ways of working. Manage risk, review lending pipelines, and connect with local businesses to identify opportunities that improve performance and streamline operations. Build meaningful relationships that strengthen BOQ's presence in the community while driving business growth. This hands-on role requires a seasoned personal lender or experienced Branch Manager ready to lead from the front in a fast-paced, agile environment.
Required Qualifications
- Seasoned personal lender
- Experienced Branch Manager
- Strong foundation in financial services
- Lending experience
- Ability to inspire and develop high-performing teams
- Results-driven mindset
- Passion for creating a positive culture
- Agile mindset
- Curiosity
- Customer-obsessed approach
- Sharp eye for operational detail
- Desire to help community thrive
- Enthusiasm
- Open-mindedness
- Leadership skills
- Natural ability to lead from the front
- Condition of employment that background screening is completed
- Identity verification
- Reference checks
- Criminal background checks
- Immigration checks
- Verification of academic qualifications
- Bankruptcy checks
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