Branch Manager (Brooklyn)
$82,000–$120,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Own the branch P&L with full accountability, setting and executing against deposit growth, client acquisition, consumer lending, and fee income objectives. Lead the team as a financial advisory destination, coaching associates to use digital tools as extensions of relationships while delivering rigorous client experience performance based on NPS results. Recruit and develop talent through structured coaching conversations, maintaining a universal banking culture where every associate engages across the full product suite. Ensure full adherence to regulatory requirements including CRA, BSA/AML, OFAC, and Regulation E, sustaining an audit-ready branch environment. Deliver clear, accurate, and timely performance reporting to the District Manager with full transparency on results, risks, and resource needs.
Required Qualifications
- 5+ years of progressive financial services experience with demonstrated leadership of a branch, team, or business unit, and a verifiable record of meeting or exceeding performance goals across growth, service, and operations
- Proven business development capability: the ability to build relationships, pursue prospects, and grow a market through presence, credibility, and consistent follow-through
- A people leadership orientation with specific experience developing talent, managing performance across a range, and building teams that consistently outperform the sum of their parts
- Working knowledge of retail banking regulatory requirements including BSA/AML, CRA, OFAC, and Regulation E, with experience maintaining a compliant branch under regulatory scrutiny
- Strong communication and relationship skills, with the ability to engage clients, institutional partners, community leaders, and associates with equal effectiveness
- NMLS registration required within 30 days of hire
- availability for branch hours including weekends and evenings as business requires
Desired Qualifications
- Bachelor's degree preferred; equivalent professional experience in lieu of degree will be considered on its merits
- Experience with CDFI lending programs, SBA-backed products, affordable housing finance, community development lending, or comparable mission-driven financial services
- Demonstrated market-building through institutional partnerships with nonprofits, government agencies, faith organizations, or community development corporations
- Bilingual fluency in Spanish, Haitian Creole, French, or other languages that reflect the communities Carver serves is a meaningful advantage
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