Branch Manager Allentown Eastern Lehigh
On-siteAllentown, Pennsylvania, United States or Bethlehem, Pennsylvania, United States
Job Summary
Lead a branch team to drive growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution and strong coaching. Balance sales objectives with operational risk management to protect customers, employees, and the company while fostering an engaged culture focused on uncovering financial needs. Provide inclusive leadership by establishing clear expectations, managing performance through targeted coaching, and partnering with internal sales partners to deliver comprehensive solutions across Wealth, Business Banking, and Home Lending. Identify opportunities to simplify banking through digital education and leverage reporting to improve team performance and wallet share. This interim, nonexempt role requires Saturday availability and up to 50% travel during the first six months. Successful completion of the Branch Manager Readiness Program is required for transition.
Required Qualifications
- 5+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- Ability to work a schedule that includes Saturdays
- Ability to travel in assigned geography up to 50% of the time during the first 6 months
- SAFE registration
- Loan Originators must meet LO/CFPB requirements
- Compliance with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background
- Credit report review eligibility
- Ongoing screening eligibility
- Visa sponsorship not eligible
- Effectively following and adhering to applicable Wells Fargo policies and procedures
- Fulfilling risk and compliance obligations
- Timely and effective escalation and remediation of issues
- Making sound risk decisions
- Proactive monitoring
- Governance
- Risk identification
- Escalation
- Making sound risk decisions commensurate with the business unit's risk appetite
- Fulfilling all risk and compliance program requirements
- Successful completion of the Branch Manager Readiness program
Desired Qualifications
- Proven ability to hire, coach, and develop sales professionals and direct reports
- Fostering a culture of accountability, collaboration, adaptability, and high performance
- Demonstrated ability to lead a customer-focused sales culture
- Driving measurable growth through coaching, accountability, disciplined execution, and taking ownership of performance outcomes, talent decisions, and risk management
- Ability to analyze performance, identify strengths and opportunities, and execute action plans that enable the team to achieve business objectives
- Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
- Demonstrated success managing and coaching across affluent, high net worth, and business customer segments
- Identifying complex financial needs and building strong relationships with customers, internal partners, and community stakeholders
- Ability to lead teams in influencing, educating, and connecting customers to technology
- Articulating the value of digital banking solutions to enhance customer experience
- Knowledge of banking laws and regulations
- Including compliance controls, operational risk management, and loss prevention
- Ability to model and reinforce behaviors that protect customers, employees, and the company
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