Branch Manager 2
On-siteArdmore, Oklahoma, United States
Job Summary
Lead, coach, and develop branch staff to achieve sales and service goals while delivering outstanding member service and expanding relationships. Oversee branch operations, ensuring compliance with policies, the Bank Secrecy Act, and the Patriot Act. Monitor performance, prepare reports, and resolve member and operational issues effectively. Promote credit union products and community engagement initiatives to drive financial wellness. This role requires 3-5 years of experience in banking or financial services, a two-year college degree or specialized certification, and the ability to build strong community relationships. Success is defined by exceeding sales targets, maintaining efficient compliant operations, and fostering a culture focused on member education and retention.
Required Qualifications
- Proven leadership experience in banking, credit union, or financial services
- Strong coaching and team development skills
- Experience managing branch operations and driving performance metrics
- Ability to build relationships with members and the community
- Knowledge of consumer lending and financial products/services
- Strong problem-solving and decision-making skills
- 3-5 years of similar or related experience
- (1) A two-year college degree, or (2) a completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program
- Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 50lbs
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