Branch Manager 1
On-siteGreenville, South Carolina, United States
Job Summary
Lead branch staff, coach for performance, and oversee daily operations to ensure efficiency, accuracy, and compliance with policies, including the Bank Secrecy Act and Patriot Act. Process member loan applications, resolve concerns, and promote financial wellness through education and relationship building. Train team members on products and procedures while monitoring industry trends to keep services competitive. Ensure cash handling accuracy and operational controls. This role supports MTC Federal Credit Union's mission of fostering lifelong relationships and delivering personalized financial solutions to the community.
Required Qualifications
- Leadership experience in banking, credit union, or financial services
- Strong coaching, team development, and performance management skills
- Experience with branch operations, lending, and member service
- Ability to build relationships and drive community engagement
- Strong problem-solving, decision-making, and communication skills
- Commitment to delivering exceptional member service and financial wellness
- 1-3 years of similar or related experience
- A two-year college degree, or a completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program
- Occasional lifting of up to 50lbs
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