Branch External Sales and Service Advisor OBR
On-site · Johannesburg, Gauteng, South Africa
Job Summary
Branch External Sales and Service Advisor at FNB Points of Presence (POP) in Johannesburg: deliver compliant, professional financial advice in a high-volume branch, manage long-term client relationships, meet sales, service, and compliance targets, educate customers on the Banking platform, maintain accurate client records, and stay updated on FAIS, TCF, and FICA requirements while upholding the brand promise of helping customers. Responsibilities include building relationships, handling leads/referrals, and providing customer-centric solutions in a regulated banking environment.
Required Qualifications
- Minimum Qualification: Grade 12/ NQF Level 4
- Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
- 1–3 years of experience in customer-facing environments, service delivery, or client support within financial services
Additional Requirements
- Disability information may be disclosed on a voluntary basis; no obligation to disclose
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