Branch Experience Manager - Madison
On-siteMadison, Alabama, United States
Job Summary
Manage branch staff through coaching, training, and performance evaluations while ensuring adherence to Avadian's Sales Flow Model. Coach employees on product knowledge, CRM systems, and operational procedures, then assess their comprehension and confidence. Provide consistent communication regarding 90-day action plans, goals, secret shops, and corporate initiatives. Monitor branch financial performance and work with management to implement sales directives. Recruit for future staff and represent Avadian in the communities served. Work weekends and serve in a relief capacity at other branches when needed. Maintain member satisfaction and demonstrate the Avadian WHY statement in all interactions.
Required Qualifications
- Significant financial service and sales experience
- Ability to work under a sales goal or sales quota system
- Ability to meet branch sales objectives
- Excellent written and verbal skills
- Positive attitude
- Pleasant demeanor
- Decisiveness
- Professionalism
- Must work on weekends
- Must serve in a relief capacity at other branches when needed
Desired Qualifications
- Minimum three years of similar or related experience
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