Branch Customer Service Supervisor
On-site · Weifang, Shandong, China
Job Summary
The Branch Customer Service Supervisor is responsible for executing company service marketing strategies, ensuring service revenue and structure is optimized, improving service contract coverage, and enhancing customer satisfaction. Core tasks involve data analysis for service operations, managing a service team, recruiting and training staff, and compliance with financial requirements. Candidates should have an associate degree in a relevant field, 3-5 years of related experience, and possess general management skills. Proficiency in Office software and relevant certifications such as forklift and vehicle driving licenses are preferred.
Required Qualifications
- 3-5 years of experience in related service business and team management
- Basic mechanical, electrical and hydraulic knowledge
- Familiar with customer service processes
- Basic financial knowledge
- Familiar with business-related commercial terms
- Good English reading and writing skills
Desired Qualifications
- Management Performance
- Customer Orientation
- Planning & Organizing
- Business Acumen
- Analytical Thinking
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