Branch Banker
$45,375–$75,625 year
On-siteLynnfield, Massachusetts, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales, outbound calling, and lobby engagement. Manage customer experience by identifying opportunities to improve financial wellbeing, delivering full PNC conversations to identify appropriate solutions and grow share of wallet. Collaborate with ecosystem partners to retain relationships while applying product knowledge to solve customer problems effectively. Manage risk through adherence to policies and procedures, demonstrating sound judgment within established limits. Participate in branch daily operations to ensure efficient and accurate completion.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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