Branch Banker (MLO)
On-siteAnderson, Indiana, United States
Job Summary
Acquire and deepen the branch customer base through proactive sales activities, including outbound calling, teller interactions, and lobby engagement. Manage the customer experience by identifying opportunities to improve financial wellbeing and leveraging ecosystem partners to grow share of wallet. Deliver a full PNC conversation with every client interaction to identify appropriate solutions and apply product knowledge to solve problems effectively. Manage risk through adherence to policies and procedures while participating in daily branch operations. This role requires an associate's degree or equivalent experience and typically involves 3+ years in banking. Based in Anderson, IN, full-time employees receive medical, dental, vision, 401(k) match, and extensive paid time off.
Required Qualifications
- Associates or equivalent degree
- 3+ years experience
- comparable combination of education, job specific certification(s), and experience (including military service) in lieu of a degree
Desired Qualifications
- Accountability
- Banking
- Client Loyalty
- Customer Experience (CX)
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Banking Products
- Digital Awareness
- Effective Communications
- Managing Multiple Priorities
- Matrix Management
- Problem Solving
- Prospecting
- Retail Lending
- Selling
- Understanding Customer Needs
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